What to Expect

What do I need for my first appointment?

Your insurance card & photo ID.
Come 10 minutes early to register and fill out paperwork.
If you have a referral from your doctor please bring your physician referral, though not required.

How long is the initial evaluation?

first visit is 60 minutes

Your first visit will be 60 minutes for the initial evaluation as we meet each other, gather information by hearing your story, and set up a plan of care. We most often are able to provide some treatments during the initial visit as well. Our front office coordinator will call your insurance to find out benefit details for you and this information is provided to you with no additional cost.

Who will be involved in my care?

We are committed to collaborating with you the patient, your provider, and our licensed therapists. If you are under a doctor’s care we will always communicate with them regarding your condition, plan of care, progress and goals. If you have come direct access and would like us to keep in contact with your physician we will do the same.

All physical therapy is directed by the evaluating Physical Therapist. To accommodate all of our patient’s needs we form a rehab team with a PTA to ensure you can be seen during the times you need with one on one care.

Pelvic Health treatments are done in a private room by Tiffany Nielsen, PT, DPT, OCS or Brianne Kartes, PT, DPT every visit.

Who will I be seeing for my appointments?

You will be seen by a Doctor of Physical Therapy that is best suited to treat your specific condition or diagnosis. If you have a preference for who you wish to see, please make that known to our front office so we can accommodate your request as best as we can. We have licensed physical therapy assistants who will also be a part of helping you reach your goals along with your evaluating doctor of physical therapy.

How much will it cost?

patient value & cost

Cost will vary depending on duration of treatment, what is done each day in therapy and the payer/insurance responsible for bill. Please call with this question and the front office coordinator will be able to give you a more specific answer based on your individual case. The Billing Specialist will check insurance benefits and eligibility, copayments are due at time of services unless other arrangements have been made. We offer automatic payments plans and file to insurance for you.

Click here to visit your Customer Portal and pay online.

Gillette Office

Fax: 307.686.9484

1103 E. Boxelder Rd. Suite U
Gillette, WY 82718

7am – 6pm
Monday – Thursday
7am – 5pm Friday
Or by appointment

Sundance Office

Fax: 307.696.2895

220 East Main Street,
Sundance, Wyoming 82729

7am – 5pm
Monday – Thursday

7am – 12pm Friday
Or by appointment

Newcastle Office

Fax: 307.696.2896

219 West Main Street
Newcastle, Wyoming 82701

7am – 6pm
Monday – Thursday
8am – 12pm Friday
Or by appointment

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